United Airlines Intern - Statistics & Operations Reserach (Summer 2019) in Chicago, Illinois

Job Title:

Intern – Statistics and Operations Research (Chicago – Summer 2019)

Company Overview

United Airlines and United Express operate more than 4,500 flights a day to 339 airports across five continents. In 2015, United and United Express operated more than 1.5 million flights carrying more than 140 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates more than 720 mainline aircraft, and this year, the airline anticipates taking delivery of 21 new Boeing aircraft, including 737 NGs, 787s and 777s. The airline is a founding member of Star Alliance, which provides service to 192 countries via 28 member airlines. For more information, visit www.united.com at http://www.united.com/ , follow @United on Twitter or connect on Facebook.

Continuous Improvement & Enterprise Optimization Overview

The objective of the Continuous Improvement and Enterprise Optimization group at United Airlines is to provide thought leadership and ground breaking research capabilities that challenge the status-quo, as well as to partner with the business units and delivery groups in order to create value through excellence in modeling and research. This group includes people with advanced degrees (MS or PhD) in Mathematics, Statistics, Operations Research and Engineering. The nature of work includes mathematical modeling, forecasting, scheduling, inventory theory, stochastic modeling, heuristic optimization, statistical modeling, financial modeling, data analysis and modeling, and game theory applications. The customer organizations include Aircraft Scheduling, Revenue Management, Technical Services (Maintenance), Crew Planning, Airport Operations and Operations Control Center.

Meet the CIEO Team


Job Description

Interns will work with various business units along with Analyst/Sr. Analysts in the CIEO division using analytical, technical, and consulting skills complete value-added projects at United Airlines. Work may include measurement & analysis (time and motion studies), statistical data analysis, process improvement applying continuous improvement concepts (including process mapping), and the development and validation of operations models. Interns are also expected to gain an understanding of both United as a business and how it generates value for its customers.

  • Apply expertise in mathematical modeling, operations research, statistics, neural networks or forecasting areas.

  • Work in one of several areas of focus including aircraft scheduling, revenue management, supply chain management, crew planning, operations or cargo.

  • Interact with team leader to develop requirements and understand business problem related to a significant research problem of value to United. Formulate and define scope and objectives through research and fact-finding to develop or modify an existing complex model.

  • Analyze data sources, integrity and trends to inform the analysis and forecasting work.

  • Develop prototype to solve the research problem, validate the prototype results and benchmark benefits.

Critical Skills and Experience

  • Knowledge of modeling toolkits such as SAS, GAUSS, OPL, CPLEX, VBA

  • Ability to work in UNIX/LINUX platform with languages including C/C++, Java

  • Creativity and innovative thinking in developing solutions to complex business problems

  • Ability to document and present technical information from the business problem definition to the implementation stage in a way that effectively addresses varying levels of management and different audiences

  • MS or PhD in Operations Research, Applied Mathematics, Statistics, Industrial Engineering or related discipline

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 22 Enterprise Optimization

Function: Intern - MBA & Undergrad

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled