United Airlines Senior Business Analyst in Chicago, Illinois
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The United IT team designs, develops and maintains massively scaling technology solutions that are brought to life with innovative architectures, data analytics and digital solutions.
Job overview and responsibilities
An Ecommerce Senior Business Analyst is a member of a focused product team that performs business analysis tasks using techniques that enable a highly iterative delivery approach of continuous requirements identification and just-in-time definition of requirements.
The Sr. Business Analyst will be working with motivated teams on highly visible and valuable customer-facing digital products. This position requires an excellent communicator with outstanding analytical skills in order to collaborate with business users, technology teams and leadership in an Agile environment.
Translates high level requirements into detailed level requirements (user stories) to be consumed by the development pods in each sprint, while ensuring stories and features are added iteratively to the product to add overall value
Manages a story backlog to ensure readiness of user stories for the upcoming sprint
Facilitates agile rituals such as inception, iteration and story kickoff, estimation sessions, and help to keep team up-to-date with changes in priorities and to be available to answer questions quickly
Analyzes data to ensure features are aligned with product goals/objectives and delivering the most business value
Creates acceptance criteria that is clear, concise and actionable
Works with User Experience (UX) analysts to ensure prototypes convey story intent
Works with Dev and QA to understand the boundaries of any given story
Contributes to overall definition of strategy and scope, including working with business stakeholders to understand ‘why’ we are working on something before development begins
Identifies opportunities for improvement across product, process and team
Mentors other BAs in the organization in order to build skills
Ability to understand, communicate and engage effectively with multiple stakeholders and interactions
Strong problem-solving, listening, written and verbal communication, and decision-making skills
Bachelors Degree or equivalent experience
3-4 years Ecommerce experience
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
- 1-2 Agile/Scrum experience
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT
Division: 21 Digital Products & Analytics
Function: Information Technology
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled