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United Airlines Senior Solution Architect – Information Technology in Chicago, Illinois

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Information Technology

The United IT team designs, develops and maintains massively scaling technology solutions that are brought to life with innovative architectures, data analytics and digital solutions.

Job overview and responsibilities

The Senior Solution Architect is a member of the Contact Center IT team responsible for development, implementation, and maintenance of applications used by 5000 agents worldwide.

The candidate will work closely with business teams, technical teams, and contact center users to drive the technical direction of new application builds. This role will work on high priority initiatives which will change the way United cares for its customers.

Works/Consults across multiple and complex projects with business and technology partners on potential software solutions

Demonstrates advanced knowledge of development methodologies, software design patterns, and integration standards

Demonstrates advanced knowledge of software engineering best practices, such as versioning, continuous testing, automated deployments, and cloud computing with AWS

Provides technical expertise and is willing to develop applications utilizing messaging technologies, caching, and microservices

Implements technical solutions based on project requirements and actively manages requirements to provide best in class technical solutions

Leads the design, development, and planning of solutions and technology standards to solve complex business problems

Evaluates and works with vendors through the delivery of software applications

Plays multiple roles on the team including developer, project coordinator, architect, and analyst when needs arise

Required

Education

  • BS/BA, preferably in a business, technical or scientific field or equivalent experience, education or training

Knowledge

• Strong understanding and demonstrated usage of object-oriented design concepts

• Strong coding background and on time delivery of quality components

• Experience with the following technologies: AngularJS, NoSQL databases, Java Spring, Git, Unix, RESTful API’s

Experience

• Strong understanding and demonstrated usage of object-oriented design concepts

• Strong coding background and on time delivery of quality components

• Experience with the following technologies: AngularJS, NoSQL databases, Java Spring, Git, Unix, RESTful API’s

• Proven analytical and problem solving abilities

• Experience working both independently and in a team-oriented, collaborative environment.

• The ability to communicate clearly, both verbally and in writing, with all levels of employees and management

• Reliable, punctual attendance is an essential function of the position

Other

Must be legally authorized to work in the United States for any employer without sponsorship

Successful completion of interview required to meet job qualification

Reliable, punctual attendance is an essential function of the position

Preferred

  • Master’s degree

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 47 Technology/IT

Function: Information Technology

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled

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