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United Airlines Supervisor - Hub Resource Analysis in Denver, Colorado

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Airport Operations

The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision.

Job overview and responsibilities

Responsible for the implementation of resource planning best practice strategies and processes. Works closely with departmental leadership to optimize manpower resources across the airport, while adhering to labor contract constraints and meeting or exceed service and cost targets. Manages a team of resource planning professionals responsible for running a daily resourcing operation covering thousands of airport operations employees.

  • Optimizes manpower resources across departments for each flight schedule to support the achievement of financial and operational objectives

  • Responsible for short-term planning manpower delivery ensuring operational effectiveness and overall station personnel budget

  • Proactively identifies opportunities to improve operational and cost performance

  • Analyzes labor contract and potential service standard change and flight schedule change scenarios

  • Works with operating departments to establish shift and vacation bids that reduce service defects while controlling costs


  • Undergraduate degree in Business, Economics, Mathematics, Operations Research, Industrial Engineering, Finance, Accounting, or related discipline involving quantitative analysis

  • High level of analytical ability

  • Strong, demonstrated team leadership skills

  • Excellent verbal and written communication skills

  • Highly proficient in MS Office (particularly Excel)

  • Enthusiasm and passion for the airline industry and working in a dynamic, fast-paced operational environment

  • 1-2 years leading a team

  • 2 years of relevant work experience

  • Must be flexible and willing to work in an operation which may include weekends and holidays

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position


  • Knowledge of scheduling tools (Inform, StaffPlan)

  • Proficiency with complex data sets and SQL

  • Experience with simulation software

  • Experience with manpower scheduling applications

  • Web development and data visualization skills

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 62 Airport Operations

Function: Airport Management & Administrative

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled