United Airlines Transportation Agent HNL in Honolulu, Hawaii

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Food Services

The Food Services department develops, creates and provides the great dining experiences on board our aircraft.

Transportation Agent

Pay:$11.38 an hour w/out a Commercial Driver's License

$12.94 an hour with a Commercial Driver's License

Please note that this position will be hired under the Chelsea Food Services divisional work rules.

Job overview and responsibilities

  • Packs and checks flights

  • Loads and off loads food, beverage and equipment into vehicles and on/off aircraft

  • Drives catering vehicle and properly positions to aircraft

  • Checks and assures vehicle is in operable condition

  • Informs manager of any maintenance needs or mechanical problems with vehicle

  • Packs, organizes and secures equipment into carriers and places onto carts

  • Cleans and maintains catering vehicles

  • Cleans work area

  • Handles sanitizing chemicals

  • Assist in preparing ice and dry ice for flights

  • Drive hi-lift cargo vehicle and cargo vans

  • Operate forklift, hand truck and pallet jack

  • Support unit in the Supply Chain Optimization initiative

  • Performs other duties as assigned


  • Basic math skills to calculate totals and percentages

  • Must read, speak and write English fluently

  • Verbally communicate with coworkers

  • Verbally communicate with coworkers and managers using two-way radios

  • Pushing and pulling carts and wagons

  • Lifting and carrying equipment and beverage carriers

  • Continuous standing and walking

  • Frequent stooping to pick up equipment from ground level

  • Catering aircraft

  • Frequent repetitive motion, reaching and handling

  • Attention to detail during packing of flights, catering flights to position carriers and carts in correct location

  • Calculates totals for final counts and percentages

  • Works under time constraints

  • Respond correctly to meal count and aircraft changes at a moment's notice

  • Work in refrigerated areas of 35 degrees F at intervals of one hour

  • During catering of flights, exposure to temperature extremes on the airfield

  • Exposure to aircraft noise during catering of flights

  • Must be at least 18 years of age

  • Valid ACTIVE state driver's license (suspended, expired, revoked or denied are not considered valid) required

  • Must be willing to work any shift in a 24/7 week, including weekends, nights and holidays

  • Training will be provided on the job

  • Ability to meet 10 years background clearance for FAA security access and U. S. Customs required

  • Candidate must be able to clear a fingerprint-based criminal history check in order to obtain and retain credentials necessary for the position

  • Position-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal service clearances required

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualifications

  • Reliable, punctual attendance is essential function of the position


  • High school diploma/General Educational Development (GED) or equivalent

Division: 67 Food Services

Function: Food Services - Line