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United Airlines Project Manager - IT in Houston, Texas

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The United IT team designs, develops and maintains massively scaling technology solutions that are brought to life with innovative architectures, data analytics and digital solutions.

Job overview and responsibilities

The role of the Project Manager is to plan, execute, and finalize projects of various sizes and complexities, which will implement strategic objectives of one or more business areas, according to strict deadlines, and defined budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. The Project Manager will also define the project’s objectives and oversee quality control throughout its life cycle, using proven communication, analytical and problem-solving skills in order to maximize the benefit of IT and Business investments. The Project Manager is experienced and self-sufficient in performing his/her responsibilities, including project related decisions, requiring little supervision, but general guidance and direction.

  • Responsible for management of a single project or multiple small projects of low to medium complexity, priority, and risk

  • With the business area, clearly defines the project scope and objectives

  • Oversee the development of the detailed business requirements for the project and ensures they address the business unit's objectives

  • Develop a detailed estimate of the level of effort, schedule and budget necessary to successfully develop and deliver the solution meeting the requirements and quality expectations

  • Develop an initial plan to clearly define the project requirements and determine an appropriate solution design

  • Escalate problems as necessary to ensure awareness and seek assistance with resolution when necessary

  • Meet the project requirements by delivering a quality solution, on time, and within the planned budget

  • Create and manage all of the accepted IDF project management deliverables including the project charter, project plan, budget, resource plan, risk plan, support plan, implementation plan and other deliverables as required

  • Track, manage, and adjust the original plan as necessary to ensure successful delivery

  • Communicate the requirements, solution design, and estimates to the project sponsor(s)

  • Provide regular status reports to stakeholders, sponsors, the enterprise, and others involved in the project

  • Effectively coordinate with the various technology, business, and vendor teams to ensure the project's success


  • Bachelor's Degree, preferably in a technical or scientific field or equivalent experience, education or training

  • 5 or more years of experience in an IT or business environment

  • 3 or more years direct work experience in a project management capacity, including all aspects of process development and execution

  • Demonstrates advanced knowledge and skills related to project management

  • Demonstrates advanced knowledge of managing projects using an SDLC or IDF and creating lifecycle deliverables including detailed project, risk, and issue plans to ensure project goals are accomplished

  • Good understanding of Scrum/Agile development methodology

  • Hands on experience managing multiple scrum teams and scrum projects

  • Demonstrated advanced use of Microsoft Project, Microsoft Word, Microsoft Excel, Microsoft Word, Visio, and PPM

  • Strong written and oral communication skills to appropriate levels within the sponsoring business areas

  • Strong interpersonal skills with appropriate levels within the sponsoring business areas

  • Team Player: working well in a collaborative setting. Acts as a resource to colleagues with less experience

  • Successful management of medium size project(s) with a Team of 10+ (direct or matrix) and/or a budget of >$1MM

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 47 Technology/IT

Function: Information Technology

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled