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United Airlines Air Traffic Systems Ramp Controller in Newark, New Jersey

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Network Operations

The Network Operations department helps us run a safe, reliable airline, and includes careers in aircraft routing and dispatching, crew scheduling, air traffic control and more.

Job overview and responsibilities

The Air Traffic Systems Ramp Controller's primary purpose is to control the movement of aircraft in to and out of ramp/gate areas in a safe and efficient manner to achieve operational priorities. Through effective flow of arrivals and departures will improve on-time performance and reduce taxi delays. Proper sequencing of departures ensures high values flights receive necessary priority without impact to airport surface movement. Arrival performance is improved as controllers make better decisions regarding whether to hold or push a flight using available tools.

  • Control movement of aircraft to and from ramp/gate area

  • Monitor inbound and outbound operations and determine best course of action to manage the movement of arrivals and departures and avoid impact to ATC

  • Issue control instructions using standard phraseology and apply standard procedures to provide a safe and efficient flow of arrivals and departures into and out of ramp/gate areas and on airport taxiways taking into account; taxi or departure times assigned by ATC; runway assignment by departure fix; (in-trail) restrictions, other ATC Traffic Management Initiatives

  • Understand and apply gate/alley restrictions in the movement of aircraft, e.g., tow-in/marshal in gates, equipment adjacency/restrictions etc.

  • Control movement of aircraft to achieve operational priorities, e.g., International Focus flights, "Red Zone" flights, departures with curfews at the destination, high value departures (i.e. transoceanic departures), etc., while maximizing throughput

  • Control pushback and sequencing of departures during irregular operations to mitigate Long Tarmac Delays

  • Provide ramp control service to other carriers in a fair and equitable manner, complying with local guidelines

  • Utilize all the tools provided to effectively control aircraft movement in the ramp/gate areas as well as taxiways

  • Coordination with the San Francisco Airport System, local FAA and other departments

  • Movement of aircraft in to and out of ramp areas; and ensure necessary personnel are available for aircraft movement in to and out of ramp/gate areas

  • Coordinate with operations for issues with gate availability, ramp congestion delays, or other gate issues

Key Outputs/Results

  • Sequence narrow and wide-body aircraft ahead of regional jets to optimize en-route performance

  • Separating and sequencing departure fixes on the ramp prior to FAA handoff to optimize departure runway usage

  • Prioritizing "high value" and time-critical flights to the handoff spots ahead of other flights

  • Sequencing arrivals and departures into and out of adjacent gates with ramp personnel safety, on-time arrival (red zone), and on-time departure performance as considerations (first come is not always first-served)

  • Issue traffic advisories to arriving and departing aircraft operating in the same area, thereby enhancing safety

  • React/respond to departure flow changes and expedite aircraft to newly-assigned departure runways thus decreasing taxi delays during such events

  • Utilize Aerobahn SWAP procedures in coordination with San Francisco ARTCC and ATCT during severe weather, thus minimizing taxi delays caused by weather reroutes


  • High School Diploma

  • Intimate knowledge of Airline/Airport Operations

  • 2 years experience in Airline/Airport Operations

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualifications

  • Reliable, punctual attendance is an essential function of the position


  • Previous Air Traffic Control experience

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 28 Network Operations Control

Function: NOC / Dispatch / Scheduling - Management & Administrative

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled