United Airlines Customer Service Representative - Part-Time in , Brazil

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Customer Service Representative - GRU

Part-Time Position

Sao Paulo, Brazil

Please submit CV/Resume in English.

Invitations to interview may be sent via email. Please be sure to check your mailbox frequently and ensure that communications from Taleo.net are not blocked.

Travel subject to service charges/restrictions. Bonuses awarded only under terms of United's policies.



  • Staffing the ticket counter, boarding gates and baggage service areas of the airport (Duties may include check-in, ticketing, gates, baggage service and operations).

  • Providing assistance and excellent customer service to the traveling public by performing various customer service duties in the airport terminal such as:

  • Receiving and directing incoming calls, greeting and directing customers, tagging and handling baggage.

  • Preparing tickets, determining fares and routing to assure passenger's travel needs are met.

  • Maintaining a neat and professional appearance by adhering to United's standards for uniform and dress.

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

  • Must be able to work the ticket counter as well as the boarding gates and baggage service area.

  • Must possess excellent customer service skills.

  • Proven customer service work experience.

  • Must have a professional appearance.

  • Must be able to work in a fast-paced environment.

  • Must be able to lift and maneuver heavy baggage.

  • Must be able to stand and walk throughout the entire work shift.

  • Must be at least 18 years of age.

  • Must have a high school diploma/GED or equivalent.

  • For occasional travel to the USA, must have a valid United States visa as well as a valid and active Brazil passport.

  • Must be flexible to work ANY shift that is assigned to you within a 24 hour, 7 day a week operation which can include late nights, early hours, weekends and holiday.

  • Must have excellent communication skills and the ability to read, write and speak English and Portuguese.

  • Must be legally authorized to work in Brazil for any employer without sponsorship.