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United Airlines Senior Production Controller in San Francisco, California

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Technical Operations

Technical Operations is the maintenance, repair and overhaul division of United. The department includes maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.

Job Overview and Responsibilities

Responsible for overall aircraft flow and paperwork accountability. Responsibilities range from complete event preplanning, aircraft induction and release process, daily flow and accountability ensuring aircraft is on track, and post check reporting.

  • Liaise with multiple departments to resolve issues and maintain aircraft flow.

  • Determine head count requirements to maintain required production levels. Report and analyze aircraft material costs.

  • Shop responsibility to plan daily workload and develop long range plan for upcoming maintenance events.

  • Manage repair order and job order to include shop authorization documentation, material requirements, and production velocity requirements.

  • Interact with purchasing, technical planning, engineering to support shop events.

  • Regulatory compliance review of all documentation.

SR Production Controllers regularly step into maintenance supervisor rolls managing direct reports which require a solid understating and application of union work rules.

  • Responsible for developing, implementing and managing overall aircraft check flow

  • Daily management and workflow of aircraft or shop workloads to optimize resources

  • Building task assignments for oncoming shifts

  • Paperwork accountability and regulatory compliance

  • Status reporting and issue resolution

  • Forecasting and planning for necessary headcount

  • Pre-induction preparation and post check Analysis

  • Communications with multiple support departments to ensure required resources are available to maintain necessary production

  • Complete preplanning and detailed flow of event staged in manageable and logical sequence

  • Compile, analyze, and report on check performance

  • Cross event reporting and analysis

  • Manage support shop resources and workload

  • Coordinate shop resources for heavy check and in service aircraft

  • Manage Repair Orders and Job Orders

  • Shop authorization

  • Required resources

  • Production velocity

  • Compile, analyze, and report on check performance

  • Regulatory compliance of maintenance documents


  • High School Diploma or GED/education equivalent

  • FAA Airframe and Powerplant License

  • 5 years’ experience of maintenance planning and execution

  • 5 years’ experience of aircraft maintenance experience

  • Proficient in Microsoft Office


  • Bachelor’s degree

  • 5 years heavy aircraft maintenance and production control experience preferred

  • Working Knowledge of SCEPTRE


  • Regular attendance and punctuality in accordance with United's policies is required

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualifications

  • United will consider applicants with criminal histories consistent with the Fair Chance Ordinance

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 66 Technical Operations/Maintenance

Function: Tech Ops / Maintenance - Management & Administrative

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled