United Airlines Support Representative - Flight Operations, Base in San Francisco, California
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Support Representative - Flight Operations, Base
The Flight Operations team includes aircraft pilots and pilot support.
Job Responsibilities and Overview
Performs a variety of Operational and Administrative tasks to support the Chief Pilot Office at each pilot base.
Maintains and distributes appropriate contractual documents, communications, pilot bulletins, notices, and mail to each pilot group via pilot mailboxes.
Answers phones and assists pilots with questions.
Maintains the base email accounts, faxes, and personal United email.
Maintains supplies for the pilot group, includes paper, ink for office, crew room and SSD rooms in the hub for pilot interfacing equipment.
Issues and is accountable for the uniform and IPad accessories to include maintaining inventory or ordering.
Processes and maintains TSA Crew Badges and is accountable for adhering to established process.
Coordinates and produces RPT packets for DENTK.
May process form letters upon request for pilots.
Additional administrative work may include tracking reports, assisting with all pilot leaves, updating pilot records in system, parking requests, hotel incidentals and travel requests.
Maintains all required Federal, OSHA/Safety, Company and Local Bulletin Boards.
Checks on computers daily. Insuring paper, ink and re-booting are done. This includes all pilot interfacing equipment throughout the station.
Processes flight plan documents, including weather briefings, fuel load and alternative airport information.
Maintains the master copy of FAR, FOM and Electronic Flight Bags (EFB).
Distributes manual revisions (Jeppesen documents) and maintains the POSBD boards.
Maintains the iPad lost/stolen/loaner equipment.
May assist in pass travel listings for jump seat and emergency travel.
Assists and completes audits for the Flight Operations pilot delays.
Assists the base on Operational integrity and reliability.
May run up to gate area to deliver pilot information or flight documents.
Assists with pilot recognition, escalates administrative functions to the Pilot Service Center and career day events or other station sponsored events.
High School Diploma, GED or education equivalent
Strong communication skills
Experience using Microsoft Office including Word, Excel & Outlook
Must be flexible and willing to work any shift in a 24 hour/7 day a week operation including weekends, nights and holidays
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualifications
Reliable, punctual attendance is an essential function of the position
Airline industry experience
Experience using CCS/CMS, SONIC & Pilot Records (PR)
Minimum of at least 6 months of Flight Operations experience
Knowledge of Pilot contract
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT
Division: 65 Flight Operations
Function: Flight Ops / Inflight - Management & Administrative
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled