United Airlines Manager - International Human Resources in Tamuning, Guam

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Human Resources

The Human Resources team helps attract and recruit diverse talent, and works to provide employees with competitive benefits, leadership resources and the support to be successful at United.

Job overview and responsibilities

Providing all aspects of HR Support to multiple workgroups operating in International countries. Oversee the day to day HR operation in designated region(s)

Partnering w/ Business leaders

  • Liaise with Business Partners on issues such as employee recognition, recruitment, promotion, retention, development, change management, grievances, compensation & benefits, inflationary pressures, company investigations, etc.

  • Participate in organizational planning regarding structure, job design and staffing

  • Coordinate activities across division lines. Interface with Business Partners regarding disciplinary actions, and Review employee appeals through complaint procedure where applicable

  • Address, investigate and resolve employee issues

  • Maintain knowledge of and familiarity with local market practices, governmental laws and regulations

  • Support new location start-up activity

  • Provide support for performance management including PPR and performance counseling

Employee Relations

  • Act as an employee champion and change agent

  • Work closely with management and employee to improve work relationships, build morale, and increase productivity and retention

  • Manage and resolve complex employee relations issues.Conduct effective, thorough and objective investigations

  • Provide HR Policy guidance and interpretation in dealing with employee relations issues

Lead/Develop HR Team

  • Mentor and direct the activity of HR Generalists and HR Coordinator covering various countries/workgroups in the region

  • Serve as the subject matter expert in HR for the Region and work with team members to determine appropriate solutions to HR related issues

  • Set goals for the team and provide guidance and direction to encourage completion


  • BA/BS or equivalent work experience

  • 3+ years in HR-related field (generalist, labor specialist, compensation) or management role with heavy HR responsibilities

  • Experience interfacing and working cross-culturally with diverse business partners

  • Strong analytical skills with the ability to translate business partners’ needs and goals by applying HR solutions to achieve results

  • Excellent business partner management and business acumen skills

  • Successful influencing skills

  • Strong interpersonal and negotiation skills

  • Excellent verbal and written communication skills

  • Experience in employee development, coaching, organizational design, recruiting, compensation, employee relations, training and HR project management and program execution

  • HR business acumen – able to diagnose problems and identify and drive appropriate solutions

  • Ability to function and thrive in a fast-paced environment, with flexibility to work outside of normal business hours to meet airline operational needs

  • Ability to build trusted relationships through all levels of the organization

  • Strong relationship building, conflict management proficiency, problem solving, time management, and judgement skills

  • Strong background in HR policies and practices

  • Travel required as needed

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position


  • PHR/SPHR/GPHR or equivalent International certification

  • International compensation knowledge

  • Current/Recent experience with HR in International locations

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 70 Human Resources

Function: Human Resources and Labor Relations

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled