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United Airlines Hot Food Lead, EWR in Newark, New Jersey

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Catering Operations

The Catering Operations department develops, creates and provides the great dining experiences on board our aircraft.

Job overview and responsibilities

  • Provide direct supervision to food production associates during daily work activity, perform shift briefings conduct in house audits; ensure compliance with regulatory standards including USDA and FDA

  • Perform daily temperature checks for coolers and products

  • Support supply chain optimization initiative

  • Audit Hazard Analysis Critical Control Points (HACCP) logs for accuracy

  • Ensure accuracy of menu specifications, flight numbers, aircraft configurations and meal counts

  • Work under time constraints to meet and respond correctly to meal up-counts

  • Ability to read specification books and production sheets

  • Monitor associates and ensure proper procedures are followed to maintain height quality products and service

  • Conduct training on all aspects of food safety, sanitation, hygiene, Good Manufacturing Practices (GMP) and quality

  • Perform quality audits and specs checks, including temp checks on food items and dish machines

  • Ensure and promote sanitary integrity of facility, equipment and food products

  • Perform biological testing, and food temperature checks to ensure safe product

  • Perform other duties as assigned or required


  • High School Diploma/GED or equivalent

  • One year post high school education in a culinary or management related field

  • Must be able to speak, read and write English

  • Candidate must be able to withstand exposure to hot and cold conditions

  • Candidate must have knowledge of standard kitchen equipment (including dish machines)

  • Multi-task oriented

  • Good problem solving skills, ability to meet deadlines and work with time constraints

  • Pushing, lifting, and carrying items as needed

  • Frequent repetitive motion, reaching, and handling

  • Prolonged standing and walking

  • Experience in the food processing/ manufacturing industry

  • Must be at least 18 years of age

  • Willing to be flexible to work any shift in a 24/7 operation, including nights, weekends, holidays and overtime as needed

  • Above average attendance, safety and work performance record

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualifications

  • Reliable, punctual attendance is essential function of the position

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 67 Catering Operations

Function: Food Services - Line

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled